Privacy policy

PRIVACY POLICY

Effective Date: January 1, 2026

1. OVERVIEW

This Privacy Policy describes how FORMULA JACKETS LLC (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from formulajackets.com (the “Site”).

We are committed to maintaining the trust and confidence of our customers. Respecting your privacy and protecting your personal data is fundamental to how we conduct our business.

2. COMPANY IDENTIFICATION

Entity Name: FORMULA JACKETS LLC

Corporate Headquarters:

One World Trade Center, Suite 8500

New York, NY 10007

United States

Privacy & Support Contact: support@formulajackets.com

3. INFORMATION WE COLLECT

When you interact with the Site, we collect personal information necessary to fulfill your orders, improve your user experience, and communicate with you effectively.

Order and Account Information: Name, billing address, shipping address, payment information (including credit card numbers via encrypted payment processors), email address, and phone number.
Device and Browsing Information: IP address, browser type, operating system, time zone, geolocation, referring/exit pages, search terms, and interaction data collected automatically via cookies, log files, web beacons, and pixels.
Customer Support Communications: Any correspondence, feedback, or information you provide when contacting our Customer Experience Team.

4. HOW WE USE YOUR PERSONAL INFORMATION

We process your personal information to provide our services and fulfill our contractual obligations to you, including:

Order Fulfillment: Processing transactions, shipping orders, sending order confirmations, tracking details, and handling returns or exchanges.
Customer Support: Responding to inquiries, resolving issues, and managing account services.
Fraud Prevention and Risk Management: Screening orders for potential risk or fraud to ensure secure transactions.
Marketing Communications: Providing updates, promotional offers, and news about FORMULA JACKETS LLC (only where you have explicitly opted in or as permitted by law). You may opt out at any time.
Site Optimization and Analytics: Monitoring site performance, analyzing user behavior, and improving our products, services, and digital platform.

5. SHARING AND DISCLOSURE OF INFORMATION

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We share your personal data only with trusted third-party service providers necessary to operate our business, such as:

E-Commerce and Hosting Platforms: Shopify and server infrastructure providers to host our store and manage product databases.
Payment Processors: PCI-compliant payment gateways (e.g., Stripe, PayPal, Apple Pay) to securely process payments.
Fulfillment and Logistics Partners: Courier and shipping carriers (e.g., FedEx, UPS, DHL) to deliver your orders.
Analytics and Advertising Partners: Analytics tools (e.g., Google Analytics) to help us understand how users navigate the Site.
Legal Compliance: We may disclose your information if required to do so by law, subpoena, or government regulation, or to protect the legal rights, safety, or property of FORMULA JACKETS LLC.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance site functionality, remember your preferences, keep items in your cart, and analyze site traffic.

You can control cookie settings through your internet browser preferences. However, disabling cookies may impair certain features or functionality of the Site.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling orders, satisfying legal or tax obligations, and resolving disputes.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have specific rights regarding your personal information:

Access and Portability: The right to request a copy of the personal information we hold about you.
Correction and Deletion: The right to request that we correct inaccurate data or erase your personal information.
Marketing Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email or contacting us directly at support@formulajackets.com.
California Privacy Rights (CCPA/CPRA): California residents have specific rights regarding access, deletion, and non-discrimination. We do not sell personal information as defined by California law.

To exercise any of these rights, please contact us at support@formulajackets.com.

9. DATA SECURITY

We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing occurs over encrypted SSL technology.

10. INTERNATIONAL DATA TRANSFERS

FORMULA JACKETS LLC is based in the United States. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our servers and fulfillment centers operate.

11. CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@formulajackets.com so we can promptly delete it.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our legal requirements or operational practices. Any updates will be posted directly on this page with an updated "Effective Date."